Effective Date: July 10, 2025

Welcome to RUVA Organic. These Terms & Conditions govern your use of our website (www.ruvaorganic.com) and the purchase of products from our store. By accessing or using our website, services, or purchasing our products, you agree to be bound by these Terms. Please read them carefully to understand your rights and obligations.

1. Use of Website

  • – You must be at least 18 years old or have parental consent to use this site.
  • – You agree not to misuse the website or engage in any unlawful activities through it.
  • – RUVA Organic reserves the right to deny access, cancel orders, or block users in cases of misuse or violation.

2. Product Safety Disclaimer

RUVA Organic products are formulated using traditional Ayurvedic and natural ingredients. However, individual skin types and reactions may vary. We recommend performing a patch test before using any product. By purchasing, you acknowledge the following warnings:

  • – Products are for EXTERNAL USE only. They are NOT edible.
  • – Keep all products out of reach of children.
  • – Avoid direct contact with eyes. If contact occurs, rinse thoroughly with water.
  • – Do not use on broken or inflamed skin unless directed by a physician.
  • – Discontinue use if irritation or allergic reaction occurs. Seek medical attention if necessary.
  • – Store products in a cool, dry place away from direct sunlight.

3. Liability Disclaimer

RUVA Organic shall not be held responsible for any direct, indirect, or consequential damages, injuries, or adverse effects resulting from misuse, improper application, unauthorized modification, or allergic reactions to our products. Responsibility lies solely with the user to ensure proper handling and use as per the provided instructions. We make no medical claims and our products are not intended to diagnose, treat, cure, or prevent any disease.

4. Ingredients & Allergies

All ingredients are listed transparently. Customers are responsible for reading the full list of ingredients before purchase. We do not accept liability for any reactions caused by known or unknown allergies. All RUVA products are non-adulterated to the best of our quality assurance practices; however, variations in natural ingredients may affect color, texture, or scent.

5. Orders & Payments

  • – Orders are confirmed upon successful payment. We reserve the right to cancel suspicious or fraudulent orders.
  • – All prices are subject to change without notice.
  • – RUVA Organic uses secure third-party payment gateways. We do not store any card details.

6. Shipping & Delivery

We aim to dispatch all orders within our stated timelines. However, we are not responsible for delays due to courier services, unforeseen circumstances, or customs processes in international orders.

7. Returns & Refunds

Due to the hygiene and handmade nature of our products, we do not accept returns or exchanges unless the product is damaged in transit. Customers must report any such issue within 48 hours of delivery with photographic evidence.

8. Intellectual Property

All content including logos, images, product names, and formulations are the intellectual property of RUVA Organic. Any unauthorized use, reproduction, or distribution is strictly prohibited and may lead to legal action.

9. Governing Law

These Terms are governed by the laws of India. Disputes, if any, shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

10. Contact Us

For questions or clarifications, please contact us:
Email: support@ruvaorganic.com
Phone: +91 9606633000
Address: 151, Lane No-4, Padmavati Colony, Rani Sati Nagar, Nirman Nagar, Jaipur – 302019, Rajasthan, India

By using our services and purchasing from RUVA Organic, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, and assume full responsibility for the safe use of our products.